# Removing a banned IP address in WHMCS

> Remove your banned IP address from WHMCS using phpMyAdmin in cPanel so you can log in again straight away.

Source: https://helpcenter.ruachost.com/add-ons/guides/removing-a-banned-ip-address-in-whmcs/

If you run WHMCS, after three failed login attempts, WHMCS bans your IP address. You can either wait for the ban to expire or remove the banned IP address from the WHMCS database to regain access immediately.

#### Steps to Remove a Banned IP Address

1. Log in to **cPanel**.
2. On the **Tools** page, in the **Databases** section, click **phpMyAdmin**.  ![cPanel - Databases - phpMyAdmin icon](https://helpcenter.ruachost.com/kb-images/f3369151efc3.webp)
3. The phpMyAdmin administration page will open in a new window.
4. In the left-hand pane, click the name of your **WHMCS database**. A list of tables will appear.
5. Click the **tblbannedips** table.                            ![WHMCS - phpMyAdmin - tblbannedips table](https://helpcenter.ruachost.com/kb-images/821432aa7145.webp)
6. Locate the row containing the banned IP address and click **Delete**.  ![WHMCS - phpMyAdmin - Delete row](https://helpcenter.ruachost.com/kb-images/bba2d9d3c415.webp)
7. Click **OK** to confirm. The row will be removed from the database.

You should now be able to log in to WHMCS from the previously banned IP address.

#### Tip

If your IP address is frequently banned, consider adding it to the list of whitelisted IPs in WHMCS. For more information, visit [WHMCS Security Tab – Whitelisted IPs](https://docs.whmcs.com/Security_Tab#Whitelisted_IPs).