# Resetting the administrator password in WHMCS

> Regain access to WHMCS by resetting the administrator password with the reset link or directly in the database.

Source: https://helpcenter.ruachost.com/add-ons/guides/resetting-the-administrator-password-in-whmcs/

If you run WHMCS and forget or lose the administrator password, you can reset it to regain access to your account. This guide provides two methods to reset the password.

### Method 1: Use the Password Reset Web Link

1. Go to the login URL for your WHMCS installation.
2. On the login page, click **Forgot password?  ![WHMCS - Login page - Forgot password](https://helpcenter.ruachost.com/kb-images/f80b716b51bf.webp)**
3. In the **Username or Email address** field, type the administrator's email address and click **Reset Password**.  ![WHMCS - Reset password](https://helpcenter.ruachost.com/kb-images/78378512cb04.webp)
4. WHMCS will send a password reset email to the address you specified. Click the password reset link in the email and enter a new password.

### Method 2: Reset the Password in the WHMCS Database

If the web link method is unavailable, you can reset the password directly in the database:

1. Log in to **cPanel**.
2. On the **Tools** page, in the **Databases** section, click **phpMyAdmin**.   ![cPanel - Databases - phpMyAdmin icon](https://helpcenter.ruachost.com/kb-images/f3369151efc3.webp)
3. In phpMyAdmin, select your **WHMCS database** from the left-hand pane.
4. Click the **tbladmins** table.                 ![WHMCS - phyMyAdmin - tbladmins table](https://helpcenter.ruachost.com/kb-images/95173f160aeb.webp)
5. Locate the row for the administrator you want to reset and click **Edit**. ![WHMCS - phyMyAdmin - tbladmins table - Edit](https://helpcenter.ruachost.com/kb-images/594dc612bbbb.webp)
6. In the **password** row, select **MD5** from the Function list box.  ![WHMCS - phyMyAdmin - tbladmins table - Edit function](https://helpcenter.ruachost.com/kb-images/ee562fe89ee7.webp)
7. In the **Value** field for the password, delete the existing text and type the new password.  ![WHMCS - phyMyAdmin - tbladmins table - Edit password value](https://helpcenter.ruachost.com/kb-images/12b6f2343a0f.webp)
8. In the **passwordhash** row, delete any existing text in the **Value** field.  ![WHMCS - phyMyAdmin - tbladmins table - Edit passwordhash value](https://helpcenter.ruachost.com/kb-images/b7c9c6a12fe2.webp)
9. Scroll to the bottom and click **Go** to save the changes.

You can now log in to WHMCS as the administrator using the new password.