# Known scams and how to spot and avoid them

> Recognise fake renewal notices and phishing emails that pretend to be from Ruachost, and know what to do if you get one.

Source: https://helpcenter.ruachost.com/ssl-security/website-security/known-scams-how-to-spot-and-avoid-them/

Scammers often target hosting customers with phishing emails or fake renewal notices. These messages are designed to trick you into clicking malicious links or providing sensitive information. Knowing what to look for helps you protect your account and data.

## Common Scam Characteristics

- **Incorrect account details** → Emails that don’t match your **ruachost.com** account information.
- **Suspicious links** → URLs that lead to websites other than **ruachost.com**.
- **Fake payment notices** → Claims that your domain or hosting service will expire soon, urging immediate payment.
- **Urgency tactics** → Threats like *“Your domain will be permanently lost in 24 hours”*.

## How to Protect Yourself

- Always log in directly to your **ruachost.com** account to check renewal dates.
- Verify sender addresses, official emails come from `@ruachost.com`.
- Never click suspicious links or download attachments.
- Use strong passwords and enable two‑factor authentication.
- Report suspected scams to **[ruachost support](https://dashboard.ruachost.com/submitticket.php?step=2&deptid=3)** immediately.