# Adding a WhatsApp chat link to WordPress

> Add a WhatsApp chat button to your WordPress site with the WP Chat App plugin so visitors can message you directly.

Source: https://helpcenter.ruachost.com/wordpress/guides/adding-a-whatsapp-chat-link-on-wordpress/

Integrating **WhatsApp chat** into your WordPress site allows visitors to contact you instantly. This is especially useful for customer support, sales inquiries, and building trust with your audience. On **ruachost.com**, you can add a WhatsApp chat link using the **WP Chat App plugin**.

## Why Add WhatsApp Chat?

- Provides real‑time communication with visitors.
- Improves customer support and engagement.
- Increases conversions by making contact easy.
- Supports multiple agents and departments.

## Steps to Install and Configure WP Chat App Plugin

1. **Log in to WordPress** with an administrator account.
2. In the dashboard, go to **Plugins → Add New**.
3. Search for **WP Chat App**.
4. Click **Install Now**, then **Activate**.
5. In the dashboard, go to **WhatsApp → Settings**.
6. Click **Add New Account**.
7. Enter details:

   - ### Phone number or group chat URL
   - **Title** (e.g., “Customer Support”)
   - **Predefined text** (message that appears when users start chat)
   - Option to **always appear online**
8. Save settings.
9. Copy the generated **shortcode**.
10. Paste the shortcode into any post, page, or widget.

✅ A WhatsApp button will now appear on your site, allowing visitors to chat directly.

## Important Notes

- You must have a valid WhatsApp Business or personal account.
- Multiple accounts can be added for different departments (sales, support, technical).
- Test the link on both desktop and mobile devices.
- Ensure your site uses HTTPS for secure communication.