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Business Email access parameters

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Use these settings to add a Ruachost Business Email account to Outlook, Apple Mail, Thunderbird, the Gmail app or your phone. Want them filled in for your address? Use our Email settings tool.

Incoming and outgoing mail

Section titled “Incoming and outgoing mail”
Setting Value
Username Your full email address, e.g. name@company.com
Password That email account’s password
IMAP server (recommended) imap.emailpnl.com, port 993, SSL/TLS
POP3 server pop.emailpnl.com, port 995, SSL/TLS
SMTP (outgoing) server smtp.emailpnl.com, port 587 (STARTTLS), or 465 (SSL/TLS)
SMTP authentication On: same username and password as incoming

The outgoing server requires TLS, so turn on SSL/TLS (or STARTTLS on port 587) in your app.

Use IMAP if you check email on more than one device. It keeps your mail on the server, so every device stays in sync.

Other services

Section titled “Other services”
Service Address Available on
Webmail webmail.emailpnl.com All plans
Control panel (for the domain’s administrator) panel.emailpnl.com All plans
CalDAV and CardDAV (calendar and contacts) dav.emailpnl.com Professional and Enterprise
Exchange ActiveSync eas.emailpnl.com Enterprise

Extra services

Section titled “Extra services”

If you’ve added these to your account:

Service Address
Email Archive vault.emailpnl.com
Mail time machine mtm.emailpnl.com

Email Delivery

Section titled “Email Delivery”

Use these settings to send email from your website, app or newsletter tool through Email Delivery:

Setting Value
SMTP server delivery.emailpnl.com
Port 587 (STARTTLS) or 465 (SSL/TLS). TLS is required
Username and password The SMTP username and password for your Email Delivery service
SPF record v=spf1 include:spf.emailpnl.com mx a -all

Avoid certificate warnings

Section titled “Avoid certificate warnings”
  • Type the server names exactly as shown above. If your app says the certificate is invalid or insecure, a server name is usually wrong.
  • Don’t use mail.yourdomain.com or a CNAME record of your own for Business Email: those don’t match the security certificate.
  • Never enter server IP addresses. They can change without notice.
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