Managing your profile and account details

Your account details appear on your invoices and are used to contact you about your services. Keep them up to date.

Update your account details

1. Log in to the client area.
2. Click your name in the top-right corner and choose Account Details.
3. Update any of these:
   • First and last name
   • Company name: shown on your invoices
   • Address: shown on your invoices and used to work out tax
   • Phone number
   • Tax ID / VAT number: if your business is registered for VAT, enter its number so it appears on your invoices
   • Payment method: your default way to pay new invoices
   • Billing contact: who receives invoices, if not you
   • Email preferences: which types of email you receive, such as invoices, product and domain notices
4. Click Save Changes.

Changes apply to new invoices. To have an existing invoice reissued with new details, contact support.

VAT on invoices

Invoices include VAT where it applies. The VAT amount is shown as a separate line on each invoice. Make sure your address and tax ID are correct so your invoices are right for your records.

Change your login email address

Your login email is changed in Your Profile, not Account Details. See Updating the email address for your account.

Note

Account details are about your Ruachost account and invoices. Domain contact details (the registrant shown in WHOIS) are separate. See Updating your domain contact details.

Email history

Click your name and choose Email History to see every email we’ve sent you, such as order confirmations, invoices, renewal reminders and password resets. Click a subject to read the email. This is useful if a message went to your spam folder.

Other account settings

• Changing or resetting your password
• Two-factor authentication
• Signing in with Google or Facebook
• Giving someone access to your account
• Changing the client area language
• Closing your Ruachost account