Updating your domain contact details

Every domain has contact details stored with the registry: the registrant (the legal owner), plus administrative, technical and billing contacts. Keeping them accurate matters:

• Transfer approvals and renewal notices are sent to these contacts.
• Registries require accurate details. Wrong or unverified details can lead to your domain being suspended.
• If there’s ever a dispute, the registrant is the legal owner of the domain.

Update your contact details

1. Log in to the client area.
2. Go to Domains → My Domains and select your domain.
3. Open Contact Information.
4. Update the details for each contact. To copy your account details into a contact, choose Use existing account contact.
5. Click Save Changes.

Changes are sent to the registry straight away.

Caution

If you change the registrant’s name, organisation or email address on a .com or other international domain, you’ll receive a verification email. Click the link within 15 days, or the domain will be suspended. See Domain is suspended for ICANN domain verification.

Changing the owner (registrant)

To hand a domain to a new owner, for example after selling a business, you can update the registrant details yourself as above. If the new owner also has a Ruachost account, we can move the domain to their account.

Proof of ownership

Ruachost doesn’t issue domain registration certificates. Your domain’s registration details in the client area, and its public WHOIS or registry record, are your proof of ownership. See Checking a domain’s WHOIS and nameservers.

Related articles

• Defining privacy protection
• If I buy a domain from Ruachost, will it be registered in my name?