Managing account passwords in WHM

WebHost Manager (WHM) allows resellers, VPS, and dedicated server administrators to manage cPanel account passwords. This is useful when customers forget their login credentials or when you need to reset access for security reasons.

Why Manage Passwords in WHM?

• Reset forgotten cPanel account passwords.
• Enforce stronger security practices.
• Quickly restore access for customers.
• Maintain control over hosted accounts.

Resetting a cPanel Account Password

Method 1: Via List Accounts

1. Log in to WHM.
2. In the left sidebar, search for List Accounts.
3. Locate the account you want to update.
4. Click the + icon next to the domain name.
5. Under Change Password, enter a new password.
6. Click Change. The account owner can now log in with the new password.

Method 2: Via Password Modification

1. In WHM, search for Password Modification.
2. Select the account by domain or username.
3. Enter a new password (or use the Password Generator).
4. Click Change Password. This resets the cPanel account password immediately.

Best Practices for Password Management

• Use the Password Generator to create strong, random passwords.
• Share new passwords securely (never via plain email).
• Encourage customers to change their password after logging in.
• Regularly review accounts for weak or outdated passwords.

Note

• WHM administrators can reset passwords, but customers cannot recover them directly through WHM.
• Customers can reset their own passwords via the cPanel login page if email recovery is enabled.
• Always back up account data before making major changes.