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Ruachost Help Center

Moving a domain to another Ruachost account

If the new owner also has a Ruachost account, we can move the domain straight to their account. This is an internal move, not a transfer between registrars, so there’s no EPP code and no downtime.

What you need

Section titled “What you need”
  • The domain must be active, not expired.
  • The person receiving it must have their own Ruachost client account.
  • The request must come from the current account owner.

How to request the move

Section titled “How to request the move”
  1. Log in to the client area that currently holds the domain.
  2. Open a support ticket and include:
    • the domain name
    • the email address of the Ruachost account it should move to
    • whether hosting or other services should move with it
  3. We’ll confirm with both account holders, then move the domain.

After the move

Section titled “After the move”
  • Your website and email keep working. Nameservers and DNS records don’t change.
  • The new owner should check the domain’s contact details and update the registrant to their own name.
  • Renewal invoices will go to the new account.
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