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Managing FTP accounts and sessions in cPanel

Managing FTP Accounts in cPanel

Section titled “Managing FTP Accounts in cPanel”

This guide explains how to create, edit, and delete FTP accounts for your website.

About FTP (File Transfer Protocol)
FTP is a standard method used to upload and download files between your computer and your web server. To use FTP, you typically use an FTP client like FileZilla, although some web browsers also support FTP. If you need to transfer many files, using a dedicated FTP client is usually the fastest and easiest method.

In cPanel, you can create FTP accounts that allow other users to upload or download files from selected folders on your site.

Security Warning
FTP gives users the ability to modify your website files in the directory you permit. This includes uploading, editing, and deleting files. Only create FTP accounts for trusted users, and always limit access to specific folders.

Creating an FTP Account

Section titled “Creating an FTP Account”

When you create an FTP account, cPanel sets up a directory where the user can access files.

To create one:

  1. Log in to cPanel.

  2. On the Tools page, in the Files section, click FTP Accounts.

  3. Under Add FTP Account, enter the username.

  4. Select the domain the user will access.

    • Full FTP usernames look like:
      username@yourdomain.com

  5. Enter and confirm the password for the account.

    • You may use Password Generator to create a strong password.

  6. cPanel will automatically suggest a directory for the account. You may change it.

    • Important: If you leave the directory empty, the user will gain access to your entire hosting account. Always assign a specific subdirectory.

  7. Set a quota (or leave it as Unlimited).

  8. Click Create FTP Account.

Changing an FTP Account Password

Section titled “Changing an FTP Account Password”
  1. Log in to cPanel.
  2. Go to FTP Accounts in the Files section.
  3. Locate the account and click Change Password.
  4. Enter and confirm the new password.
  5. Click Change Password.

Deleting an FTP Account

Section titled “Deleting an FTP Account”
  1. Log in to cPanel.
  2. Open FTP Accounts from the Files section.
  3. Find the account you want to remove and click Delete.

You will have two options:

  • Delete Account Only: Removes the FTP login, but keeps the files.
  • Delete Account and Files: Removes the FTP login and all files in its assigned directory.

Choose carefully before confirming deletion.