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Ruachost Help Center

Updating contact information in cPanel

Your contact information in cPanel is essential for receiving important notifications about your hosting account. This includes alerts about password changes, AutoSSL renewals, quota warnings, and other system messages. Keeping this information up to date ensures you never miss critical updates.

Steps to Update Contact Information

Section titled “Steps to Update Contact Information”

  1. Log in to cPanel

    Section titled “Log in to cPanel”

  2. Go to Contact Information

    Section titled “Go to Contact Information”
    • On the cPanel Home screen, scroll to the Preferences section.
    • Click Contact Information.

  3. Update Your Email Address

    Section titled “Update Your Email Address”

    • Enter your primary contact email address.

    • ???? Tip: Use an email address not associated with your hosting domain (e.g., Gmail, Outlook).

      • This ensures you still receive notifications if your domain or hosting service is unavailable.

    • (Optional) Add a secondary email address for backup notifications.

  4. Set Notification Preferences

    Section titled “Set Notification Preferences”

    • Under Contact Preferences, select the checkboxes for the notifications you want to receive.

    • Examples include:

      • Password changes
      • Disk quota warnings
      • AutoSSL certificate events
      • Account resource usage alerts

  5. Save Changes

    Section titled “Save Changes”
    • Scroll down and click Save.
    • Your updated contact information and preferences take effect immediately.