Finding your cPanel username and account details
Your cPanel username identifies your hosting account. You’ll need it for FTP, SSH, database names and some support requests. Here are three ways to find it.
1. In your welcome email
Section titled “1. In your welcome email”When your hosting account was set up, we sent a welcome email with your cPanel username, your server’s IP address and your nameservers. Search your inbox for your Ruachost hosting welcome email.
2. In the client area
Section titled “2. In the client area”- Log in to the Ruachost client area.
- Go to Services → My Services and select your hosting plan.
- Your username, server and IP address are shown in the plan’s details.
From the same page you can click Log in to cPanel to go straight in, without a password.
3. Inside cPanel
Section titled “3. Inside cPanel”- Log in to cPanel.
- Look at the General Information panel on the right of the home screen.
- Current User is your cPanel username. The same panel shows your Primary Domain, Shared IP Address and Home Directory.
On a small screen, the General Information panel appears below the tools. You can also click your username in the top-right corner.
Your password
Section titled “Your password”We don’t show your cPanel password anywhere, for your security. If you’ve forgotten it, you can change your cPanel password from the client area.