Adding an SRV record to a domain

SRV (Service) records are special DNS entries that define how a domain handles specific services. They are often required when configuring applications such as SIP (VoIP), Microsoft Office 365, or other third-party services that rely on service discovery.

What is an SRV Record?

An SRV record specifies:

• Service – the symbolic name of the service (e.g., _sip).
• Protocol – the transport protocol (e.g., _tcp or _udp).
• Priority – which server to contact first if multiple are available.
• Weight – load balancing between servers of the same priority.
• Port – the port number the service uses.
• Target – the hostname of the server providing the service.

Example format: _service.protocol.domain.com

Adding an SRV Record in Ruachost (cPanel Accounts)

If your Ruachost hosting plan includes cPanel, you can add SRV records using the Zone Editor:

1. Log in to your cPanel account.

2. In the Domains section, click Zone Editor.

3. Locate the domain you want to update and click Manage.

4. Click Add Record and select SRV from the record type list.

5. Fill in the fields:

   • Name: _service._protocol.domain.com (e.g., _sip._tcp.example.com)
   • TTL: Leave default or set a custom value.
   • Priority: Enter the priority (lower numbers = higher priority).
   • Weight: Enter the weight (used for load balancing).
   • Port: Enter the port number used by the service.
   • Target: Enter the hostname of the server providing the service.

6. Click Add Record to save.

Adding an SRV Record in Ruachost (Reseller Accounts via WHM)

If you are a reseller using WebHost Manager (WHM):

1. Log in to WHM.

2. Go to DNS Functions → Edit DNS Zone.

3. Select the domain you want to update and click Edit.

4. Scroll to Add New Entries Below this Line.

5. Enter the SRV record details:

   • Service/Protocol: e.g., _sip._tcp
   • Priority: e.g., 0
   • Weight: e.g., 0
   • Port: e.g., 5060
   • Target Hostname: e.g., sip.example.com

6. Click Save.