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Resetting site content for a managed account

This guide explains how to reset your website content back to a default state using cPanel. This is useful if you tested an application and no longer need it, or if a configuration change caused the site to stop working and you want to start fresh.

This reset affects website files and settings, but it does NOT delete your email accounts or email messages.

Follow the steps below in the exact order:

1. Remove Any Applications Installed with Softaculous

Section titled “1. Remove Any Applications Installed with Softaculous”
  1. Log in to cPanel.
  2. In the Softaculous Apps Installer section, click Softaculous Apps Installer.
  3. Locate the installed application and remove it.
    (This ensures the app files and related configurations are removed cleanly.)

2. Delete All Databases (MySQL and PostgreSQL)

Section titled “2. Delete All Databases (MySQL and PostgreSQL)”
  1. Log in to cPanel.

  2. In the Databases section:

    • For MySQL, click Manage My Databases.
    • For PostgreSQL, click PostgreSQL Databases.
  3. Delete all databases listed.

This ensures no app data or old configurations remain.

3. Remove Subdomains, Addon Domains, and Parked Domains

Section titled “3. Remove Subdomains, Addon Domains, and Parked Domains”
  1. Log in to cPanel.

  2. In the Domains section:

    • Click Subdomains to remove any subdomains.
    • Click Addon Domains to remove any addon domains.
    • Click Aliases to remove parked domains.

This clears out domain routing and linked website paths.

  1. Log in to cPanel.
  2. Go to File Manager.
  3. When prompted, select Web Root, then click Go.
  4. Click Select All, then click Delete.
  5. Confirm the deletion.

This removes all web files under:

/home/username/public_html

(where username is your ruachost.com account username)

  1. Log in to cPanel.
  2. In the Advanced section, click Cron Jobs.
  3. Remove any scheduled cron tasks listed.

This prevents old tasks from trying to run scripts that no longer exist.

Your account’s site content is now completely reset to the default state.