Using the User Manager in cPanel

The User Manager in cPanel enables you to manage subaccounts for services like Email, FTP, and Web Disk from one convenient interface. This is useful if you want to give different people access to specific services without sharing your main cPanel login.

Note

• Subaccounts cannot log in to cPanel itself.
• They can only access the services you enable (Email, FTP, Web Disk).
• Deleting a subaccount also deletes its email messages, make backups first if needed.

Adding Subaccounts

1. Log in to cPanel.

2. On the Home screen, go to Preferences → User Manager.

3. Click Add User.

4. Fill in the details:

   • Name → Display name for the subaccount.
   • Username → The login name (format: username@example.com).
   • Domain → Choose the domain for the account.
   • Contact Email Address → Used for notifications and password resets.

5. Under Security Information:

   • Choose whether the user sets their own password, or you set it.
   • Use the Password Generator for a strong password if you set it yourself.

6. Under Services, enable the ones you want:

   • Email → Set mailbox quota.
   • FTP → Set storage quota and home directory.
   • Web Disk → Set home directory and permissions.

7. Click Create.

Editing Subaccounts

1. Log in to cPanel → User Manager.
2. Locate the subaccount.
3. To change only the password → click Change Password.
4. To edit other settings → click Edit, adjust details, then Save.

Deleting Subaccounts

1. Log in to cPanel → User Manager.

2. Find the subaccount you want to remove.

3. Click Delete.

4. Confirm deletion.

   • This permanently deletes all associated email messages and service access.