Adding a Whatsapp chat link on WordPress

Integrating WhatsApp chat into your WordPress site allows visitors to contact you instantly. This is especially useful for customer support, sales inquiries, and building trust with your audience. On ruachost.com, you can add a WhatsApp chat link using the WP Chat App plugin.

Why Add WhatsApp Chat?

• Provides real‑time communication with visitors.
• Improves customer support and engagement.
• Increases conversions by making contact easy.
• Supports multiple agents and departments.

Steps to Install and Configure WP Chat App Plugin

1. Log in to WordPress with an administrator account.

2. In the dashboard, go to Plugins → Add New.

3. Search for WP Chat App.

4. Click Install Now, then Activate.

5. In the dashboard, go to WhatsApp → Settings.

6. Click Add New Account.

7. Enter details:

   • Phone number or group chat URL

   • Title (e.g., “Customer Support”)
   • Predefined text (message that appears when users start chat)
   • Option to always appear online

8. Save settings.

9. Copy the generated shortcode.

10. Paste the shortcode into any post, page, or widget.

✅ A WhatsApp button will now appear on your site, allowing visitors to chat directly.

Important Notes

• You must have a valid WhatsApp Business or personal account.
• Multiple accounts can be added for different departments (sales, support, technical).
• Test the link on both desktop and mobile devices.
• Ensure your site uses HTTPS for secure communication.