Do you support WebSocket connections?

No. WebSocket connections are not supported on shared hosting packages.

What are WebSockets?

WebSockets keep a connection open between a visitor’s browser and your server, so data can flow both ways instantly. They power live chat, real-time notifications, multiplayer games and live dashboards. Each open connection uses server resources continuously, which doesn’t suit shared hosting.

Alternatives

• Managed VPS: on a VPS you can run a WebSocket server. See Configuring and using WebSocket connections.
• Polling or server-sent updates: for simple features, your page can check the server for updates every few seconds using normal requests.
• A third-party real-time service for chat or notifications, which handles the open connections for you.

Need help?

Open a support ticket from your Ruachost client area and our team will help.