Branding and customizing customer accounts in WHM

WebHost Manager (WHM) allows server administrators to customize the look and feel of customer cPanel accounts. This helps you deliver a branded experience that matches your company identity and improves customer trust.

Why Customize cPanel Accounts?

• Reinforce your company’s brand identity.
• Provide a consistent experience across all customer accounts.
• Add helpful links and contact information for support.
• Differentiate your hosting services from competitors.

Customization Options in WHM

1. Custom Logos

• Upload your company logo to replace the default cPanel logo.
• Accessible via WHM → Customization → Customize Branding.
• Supported formats: PNG, JPG, SVG.
• Recommended size: 200×200 pixels for best display.

2. Company Information

• In WHM → Customization → Company Information, you can set:

  • Company Name → Displayed in the cPanel interface.
  • Support Link → Direct customers to your helpdesk or knowledge base.
  • Documentation Link → Provide guides or FAQs.
  • Public Contact URL → Add a contact page for customer inquiries.

3. Custom Styles

• WHM allows you to create or upload custom cPanel styles.

• Navigate to WHM → Customization → Customize Style.

• Options include:

  • Changing color schemes.
  • Uploading custom CSS.
  • Selecting default styles for all accounts.

4. Custom Favicon

• Replace the default cPanel favicon with your company’s icon.
• Accessible via WHM → Customization → Customize Branding → Favicon.
• Recommended size: 16×16 pixels.

5. Custom Help Links

• Add links to your support portal, billing system (e.g., WHMCS), or live chat.
• Customers see these links directly in their cPanel dashboard.

6. Language and Localization

• Provide localized versions of cPanel for your customers.
• WHM supports multiple languages, which can be set per account.

Note

• Branding changes apply globally to all accounts unless overridden by a specific package.
• Always test branding updates on a demo account before rolling them out.
• Keep logos and styles lightweight to avoid slowing down the cPanel interface.